IT Support Services
What do we do ?
Remote Support
On-Site Support
E-mail Solutions
Network Consulting
Managed IT Services
Web Design & Hosting
Remote Support
We are a leading remote IT support company in Wolverhampton and our services provide businesses complete access to our knowledgeable IT support team. Many firms are choosing to deploy a remote/hybrid workforce permanently. However, some may require their full personnel to remain in the office for the foreseeable future whilst others will continue to operate entirely remotely.We can assist companies whose workforces require a prompt and effective response when technological issues happen thanks to our remote IT support solution. We take pleasure in offering quick, effective service, so we strive to respond to support calls within five minutes of receiving them.
On-Site IT Support
Whatever your cause, our knowledgeable and helpful onsite IT support team is available around-the-clock to assist you in overcoming your technological obstacles. Our Wolverhampton on-site IT support team will fully assume responsibility for all IT issues and will make every effort to give you the dependable and secure IT platform you require to keep your commitments.Additionally, they will provide a familiar face to keep your Wolverhampton staff busy and assist them in overcoming their IT difficulties. Our friendly onsite IT support team in Wolverhampton has years of expertise as well as numerous industry certifications. They are in a good position to give you the onsite IT support service you require to achieve your organisational objectives.
Email Hosting And Management
So that you never miss a thing, Motech Solutions’ email hosting services deliver quick, dependable, and secure email to all of your work devices. You can access your emails on any device with complete support, security, and spam protection thanks to our secure corporate email hosting. To lessen spam and prevent your email server from being banned, we will set up, sync, and actively monitor your emails. In order to maintain the efficiency of your company communications, we make sure that you have safe and secure email hosting.Additionally, we guarantee that you always have fully managed service and ongoing support with our dedicated email hosting solution. With the help of our expert email hosting services, you can send and receive mail from a custom domain name. We provide quick and secure hosting for corporate email that is accessible from any device, together with spam filtering and UK-based support.
IT Network Consulting
Our IT Consulting services will provide you with an exceptional service that demonstrates knowledge, experience, skill, and guidance to any type of consultancy service we provide, whether you are looking for strategic guidance to improve your IT or want a full-blown consultancy service that includes advice and implementation.Our IT consulting services were created to assist businesses in maximising their use of technology, including IT, with the aim of boosting performance, enhancing security, and ultimately increasing revenue with less time lost. We acknowledge that not all businesses have the necessary experience, time or staff, and that sometimes additional assistance is required. A committed consulting team with expertise in today’s most important technologies is available at Motech Solutions Ltd.
Managed IT Services
It’s crucial to consider a variety of aspects when choosing a managed IT service provider, including the services they provide, their expertise, and any certifications they may have in the field. The last thing you should do is compare prices because it’s crucial to engage with the Managed IT Service Provider that is most appropriate for your company.Outsourced IT firms are another name for managed IT service providers. Although there are many parallels between the two, the primary distinction is that real managed service providers manage services for clients via a Service Level Agreement. This assures customers that tickets sent to our service desk will always be resolved within the allotted time range.
Web Design
Every business must have a decent website to be successful. Any digital spaces you occupy as well as all of your digital marketing initiatives will relate back to your website. The foundation of your internet presence is your website. Our web design service at Motech Solutions Ltd seeks to provide businesses from all industries with an expert and responsive website so they can get online. Some of the greatest web design Wolverhampton has to offer is provided by Motech Solutions Ltd.We have the skills to construct you a website that not only looks fantastic but functions just as well, whether you require a responsive e-commerce website or a fully content managed blog. We have successfully developed a tried-and-true web design procedure that guarantees that each website we generate accomplishes its primary goal.
Contact Us For IT Support Wolverhampton
For help with any of the above services or anything else IT-related in Wolverhampton, get in touch with our friendly and professional team today. Based in Wolverhampton City Centre, our support packages can offer your Wolverhampton business the best support partner possible. We can help with disaster recovery, cloud storage and much, much more.Contact our friendly team today for IT support in Wolverhampton and give yourself complete peace of mind that your small business is in safe hands. We deliver cost-effective solutions to local businesses so get in touch today.
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Why Choose Us?
Making Tech Human
Over 20 years of working businesses, large and small, we’ve learned a few things. First, we should treat our clients with the respect they deserve. It’s not easy building a small business, and technology shouldn’t be the holdup.We see our approach as so simple it’s revolutionary. Instead of focusing on the tech, we focus on the people. With expertise that ranges from on-site computer repair and maintenance to structured cabling and build out, our only limitation is ‘what does our client need’.
You are NOT Just Another Ticket
When you have a problem you don’t want to be assigned a generic number, you want your problem solved and to know who is solving it. We bring the human element back to technology by NOT issuing our clients ticket numbers as if they were robotic machines that are to wait in a queue, instead, we talk with people, reply to emails, texts or other electronic messages to let them know how and when their issue will be resolved.
We are Security Focused
Security starts in house with us. We take strong steps in making sure the systems we use to maintain yours are protected and locked down tight. All of our critical systems are protected with two-factor authentication systems and our client data is stored on encrypted systems. Our constant use of high level security means that it is part of our culture here. Our deep familiarity with this tech allows us to help our clients in implementing the same security measures in their businesses as well.
Our Reviews
Trustindex verifies that the original source of the review is Google.Sally Ann Mayo20. November, 2022.Family run business still small enough to give personal attention. Mick is Friendly but professional and goes that extra mile to help solve your computer problems.Trustindex verifies that the original source of the review is Google.David Thompsell17. September, 2021.Michael and the crew at Motech are nothing short of fantastic. No issue is too small for them and I can rest easy knowing my I.T system at Automatic Engineers is in safe hands. Michael is always at the end of the phone or here in person if we need him to be, I would not hesitate to recommend Motech to anyone who requires a professional company with great customer service. Thank you Motech. Regards, Automatic Engineers Hinckley LtdTrustindex verifies that the original source of the review is Google.Becky Brownlee13. February, 2021.Can’t recommend highly enough, Mick is a superstar! Always at the end of the phone to talk me through any problems, never too much trouble to deal with even small things like broken printers. Very friendly and reliable service. My go-to for all things technical. Thanks all at Motech for saving me on many occasions!Trustindex verifies that the original source of the review is Google.michelle Barford3. December, 2020.Just Solutions have worked with Motech Solutions for a number of years and are always impressed with the level of service provided. All queries are explained before being resolved in a timely manner. Excellent customer service. Highly recommended.Trustindex verifies that the original source of the review is Google.Mark Moody27. November, 2020.Martin Cowman Limited has been using Motech Solutions for our IT support for over 6 years now and we are very happy with the service we receive.Trustindex verifies that the original source of the review is Google.Pat (Mac)21. November, 2020.Having been supported by and worked with Motech for around 15 years I have always found them to provide excellent professional and friendly services. I can throughly recommend them.Trustindex verifies that the original source of the review is Google.Marc Klaus20. November, 2020.I highly recommend Motech Solutions. They are professional and responsive and solve all our I.T. needsTrustindex verifies that the original source of the review is Google.Neil Gwinnell20. November, 2020.Excellent Prompt Service.Trustindex verifies that the original source of the review is Google.Andrew Cornaby19. November, 2020.Great service never let me down reliable and so helpful.Trustindex verifies that the original source of the review is Google.Helen Burford19. November, 2020.We have used the services of Motech for several years and find them to be very professional and supportive when providing us with the best IT solutions for our business, from a complete office relocation to developing our new website. Always helpful and keen to provide the best solutions to our IT needs at very reasonable costs. The staff are extremely knowledgeable and eager to help answer or solve all our queries in a very timely fashion. We would highly recommend this company to everyone without hesitation.